Dive into the digital world’s latest conundrum with our new lesson, “Everyday users are complaining that the internet is more chaotic than ever.” As we delve into how the online experience has transformed in recent years, this lesson examines the complexities of the evolving internet landscape. From cluttered social media feeds to the inundation of AI-generated content, explore the perspectives of users and experts on these changes. Join us in unraveling the intricacies of today’s internet and its impact on how we consume information and interact online.
| Everyday users are complaining that the internet is more chaotic than ever |
Warm-Up Question: How has your experience of using the internet changed over the past few years?
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STEVE INSKEEP, HOST:
The internet feels different to a lot of people lately. Search results are increasingly full of junk. Social media feeds are mucked up with spam. NPR tech correspondent Bobby Allyn asked, what’s going on?
BOBBY ALLYN, BYLINE: There are few people more chronically online than Choire Sicha. He’s the former editor-in-chief of the website Gawker. He’s now an editor at New York Magazine, and he’s always scrolling. Not too long ago, he got COVID and wanted to know how badly the virus was spreading and when he could return the work.
CHOIRE SICHA: I literally couldn’t. I just gave up. Like, it was just dead links and random spam and just sponsored garbage and old pages. It was just absolute nonsense.
ALLYN: Sicha is not alone. More and more, both professional observers like Sicha and everyday users are complaining that the internet is more chaotic than ever. And it’s not just a handful of anecdotes. Experts say there is a real shift underway. The quality of online platforms is degrading. Yet for the big ones at least, most people feel like they have no other choice. Google is being inundated with AI-generated clickbait, and social media feels like an online shopping mall. Zizi Papacharissi studies internet trends at the University of Illinois Chicago.
ZIZI PAPACHARISSI: Facebook, Instagram – many of these platforms have been excessively commercialized to the point where they lost their immediacy, the sense of place they afforded, the sense of community they facilitated, the sense of belonging they offered.
ALLYN: Facebook has driven away its youngest users. Elon Musk’s changes to the platform formerly known as Twitter have led to an exodus. Papacharissi says people are moving away from posting publicly on social media.
PAPACHARISSI: They felt fake, you know. So people started turning elsewhere.
ALLYN: By elsewhere, Papacharissi means people are spending more time sending private direct messages and text messages, and they’re flocking to smaller online communities found on sites like Reddit and Discord. It’s more personal, less cluttered, and you probably won’t run into creepy product placement. There’s of course a downside, too, and it might sound like an old problem. Echo chamber, anyone?
MAX READ: If you retreat just to spaces where you’re with people you already know, then you lose a lot of what made social media and makes a website like Twitter so fascinating and engaging, which is encountering new people and new ideas.
ALLYN: That’s technology writer Max Read. He says while being in a filter bubble is certainly nothing new, the algorithms that determine what people see on TikTok, Instagram and YouTube have gotten hyperindividualized.
READ: And then maybe you don’t have the same kind of universal experience that you might have felt. And I would argue that this is not that different from if you were a frequent user of the internet in the 1990s or in the early 2000s.
ALLYN: Back when going online meant visiting an individual website. Imagine that – the time before Google, Amazon, Twitter, Instagram and the rest became the main tunnels we use to navigate the messy world of the internet. One thing New York Magazine editor Sicha has noticed – being new is no longer a priority on many social media feeds, which he says is adding to this moment of being disoriented online.
SICHA: Now TikTok, Instagram, even Twitter stuff is days, weeks, months old when you see it. And it’s wild because you’re just seeing this thing, and you’re like, oh, well, this is happening. And that’s not what that means anymore if you’re just seeing it.
ALLYN: For Sicha at least, one bright spot of the newly chaotic web has been, well, email.
SICHA: I got an email from an old friend the other day, and I was like, oh. Like, she had news. And she was like – I was like, wow, I’m opening an email and answering it. This is, like – this is wild. It was like a real flashback experience.
ALLYN: It says a lot about the state of the internet in 2024 if the best interaction you have online comes in the form of an email.
Vocabulary and Phrases:
- Mucked Up: Messed up or ruined.
- Chronically: Constantly; happening repeatedly over a long period.
- Scrolling: Moving text or images up, down, or across a computer screen.
- Dead Links: Hyperlinks on the internet that no longer work.
- Nonsense: Something absurd or meaningless.
- Anecdotes: Short personal stories about real incidents or experiences.
- Inundated: Overwhelmed, usually with a large amount or number.
- Clickbait: Sensationalized content designed to attract clicks.
- Immediacy: The quality of bringing one into direct and instant involvement.
- Facilitated: Made easy or less difficult.
- Exodus: A mass departure of people.
- Downside: The negative aspect of a situation.
- Echo Chamber: An environment where a person encounters only beliefs or opinions that coincide with their own.
- Hyperindividualized: Extremely personalized or tailored to an individual’s preferences.
- Universal Experience: Something shared or common among many people.
- Wild: Astonishing, surprising, or out of control.
- Flashback: A sudden and vivid memory of a past event.
Comprehension Questions:
- What issues are users and experts noticing with the internet in 2024?
- How has the change in social media platforms affected user experience?
- What trends are people observing in the way online content is being consumed?
- How have social media algorithms contributed to the current state of the internet?
- What has been the effect of older online modes, like email, gaining renewed interest?
Discussion Questions:
- Do you agree with the notion of the internet becoming more chaotic
- Discuss the impact of the ‘echo chamber’ effect on social media. Do you think it’s more beneficial or harmful?
- How has the shift from public posting to private messaging changed the way we communicate online?
- Reflect on your own internet usage. Have you noticed a change in the quality of content you encounter? How do you navigate this?
- Considering the nostalgia for simpler internet times, what do you think can be done to improve the online experience today?
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